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SendAvata vs BESO.

BESO charges its tenants a published $5 per billable call regardless of what the call billed. That is the incumbent's model. Here is how ours differs, line by line.

SendAvataBESO
Platform fee$5 / billable call, or 2% of net, or flat desk — your choice$5 / billable call (published)
Billing rule$X / Ns per line; final at N seconds; under N freePer-call, no duration gate on the platform fee
PresenceCarrier registration (WebRTC)
TenancyPostgres row-level security at the connection
Agent walletsPrepaid, hosted checkout, tiers, negative-balance lockPrepaid
MigrationShadow mode, per-line cut-over
White-labelDomain, marks, colors, email, receiptsYes
Setup fee$0

Cells marked — are things BESO does not publish; we don't guess at competitors' internals. The BESO fee is from their public pricing at the time of writing. Verify both before you decide.

Where the money moves

On a $17.50 social call, a flat $5 toll is 29% of revenue before anything else. On a $45 CTV call it's 11%. A percent-of-net model scales with what you actually billed; a flat desk removes the variable entirely. The calculator runs your own mix.

Where they're similar

Both are white-label. Both let agents pre-fund. Both sit behind a ping tree. The differences are in the billing rule, the presence source, the isolation model, and how you get from one to the other.

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