SendAvata vs Ringba, CallGrid & Retreaver.
They are call-tracking and routing platforms priced per minute and per number. We are the white-label agent platform that plugs into their ping tree — agents, wallets, CRM, softphone, billing. Most of our customers run both.
| SendAvata | Ringba | CallGrid | Retreaver | |
|---|---|---|---|---|
| Who it's for | Agencies selling calls to their own agents (white-label) | Buyers / networks routing and tracking calls | Buyers / networks routing and tracking calls | Buyers / networks routing and tracking calls |
| Platform fee | $179/mo agency · $5 / billable call · $0 setup | $147–$297/mo + per-minute usage (published) | $99–$995/mo + per-minute usage (published) | Quote-based |
| Per-minute tracking | None — you keep your carrier | $0.05–$0.06 / min (published) | $0.04–$0.06 / min (published) | — |
| Billing rule to agents | $X / Ns per line; final at N seconds; under N free | n/a (buyer-side) | n/a (buyer-side) | n/a (buyer-side) |
| Agent wallets & CRM | Prepaid wallets, hosted checkout, CRM, softphone, quoting | — | — | — |
| White-label to your agents | Domain, marks, colors, email, receipts, sub-agencies | Partner sub-accounts on Professional+ | — | — |
| Ping/post bidding | We bid into their tree | Enterprise tier | Premium tier | Yes |
| Tenancy | Postgres row-level security at the connection | — | — | — |
Cells marked — are things the vendor does not publish; we don't guess at competitors' internals. Ringba and CallGrid figures are from their public pricing pages at the time of writing; Retreaver does not publish list pricing. Verify all before you decide.
Where the money moves
A router bills you per minute and per number whether or not the call ever reaches a paying agent. Our toll is $5 only on calls that reached your line's qualifying time — a call an agent didn't get billed for costs you nothing on our side. The calculator runs your own mix.
How they fit together
Keep Ringba, CallGrid or Retreaver as the tree. Add our ping URL as a target. We bid on behalf of your agents, take the calls we win into their softphones, bill their wallets at the line's rate, and hand you the ledger. Nothing about your buyer-side setup changes.
Related
Run SendAvata beside your current router, diff every routing decision, and cut over only when the ledgers match.
Every line reads $X / Ns. A connected call that reaches N seconds is billable and final; under N it's free. Disputes close in 72 hours.
Agency $179/mo + $5 per billable call. $0 setup, unlimited seats.
Plug into your ring tree this week.
No demo, no sales call, no card. Create the workspace, drop your logo, paste one URL into your ring tree.
- Portal, wallet and bid endpoint provisioned on signup
- Shadow mode beside your current platform
- Founding pricing locked 12 months, $0 setup