Medicare inbound calls, routed by licensure.
A Medicare call routed to an agent who isn't licensed in the caller's state is a compliance problem, not just a wasted call. Routing here is state-gated before it rings.
State licensure is a routing input, not a report
Each seat carries its licensed states. The router will not select an agent for a caller in a state that agent isn't licensed for — the gate runs before the bridge, not in a monthly audit afterwards.
Presence is verified, not asserted
"Online" means the carrier says the endpoint is registered, not that somebody left a tab open. This is consistently the largest gap teams find when they run our shadow mode beside an existing router.
Billing
Per qualified call, with a per-campaign minimum billable duration and a dispute window. Short calls are credited automatically.
Seasonality
AEP concentrates a year of volume into weeks. Daily caps and per-campaign concurrency limits are configurable, so a spike doesn't drain a wallet before lunch.
Related
Answer Ringba, Retreaver and CallGrid ping-tree requests inside the timeout with a real bid and a live agent destination.
Final expense live transfers billed only when the call qualifies. Published per-call pricing, a real dispute window, and automatic credit on short calls.
Run SendAvata beside your current router, diff every routing decision, and cut over only when the ledgers match.
Your branded portal, live in two minutes.
No demo, no sales call, no card. Create the workspace, drop your logo, paste one URL into your ring tree.
- Portal, wallet and bid endpoint provisioned on signup
- Shadow mode beside your current platform
- Founding pricing locked 12 months, $0 setup