ACA

ACA calls, on terms you can read first.

Same routing, same billing rule, different vertical. ACA runs as its own campaign with its own rate, caps and qualifying time.

Own rate and caps OEP-proof concurrency limits Consent is a dispute ground

One platform, separate campaigns

Each vertical is its own campaign: its own per-call rate, minimum billable duration, daily cap, concurrency limit and dispute window. Agents can be provisioned onto one campaign or several.

Volume without the hangover

ACA volume is seasonal and spiky. Both caps are enforced at bid time rather than reconciled afterwards, which is the difference between a busy morning and a wallet you have to argue about.

Consent

"No consent record (TrustedForm / Jornaya)" is one of the nine grounds on which a qualified call can be disputed. In a vertical this heavily scrutinised, a documented dispute path is worth more than a rate card.

What we don't do

We don't sell aged data, we don't resell the same call to four buyers, and we don't bill a call that never qualified. If any of those are what you're shopping for, we're the wrong vendor.

A locked server cabinet in a dark room
Tenancy
Row-level isolation at the connection
FAQ

ACA inbound calls — common questions

How do you handle OEP volume?

Daily caps and concurrency limits are set per campaign and enforced at bid time. Neither your wallet nor your seats can be handed more than you configured.

What if a call has no consent record?

That is a named dispute ground. Open it from the call row inside the campaign's dispute window and the credit posts back to the wallet.

Can ACA and Medicare run side by side?

Yes — separate campaigns, separate rates, separate caps, shared seats if you want them shared.

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  • Portal, wallet and bid endpoint provisioned on signup
  • Shadow mode beside your current platform
  • Founding pricing locked 12 months, $0 setup

Free to set up. No card. Your portal, wallet and bid endpoint are live in under two minutes.